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Legal

Privacy Policy

Last updated: October 7, 2026

This Privacy Policy explains how Ryan Brown Real Estate, operated by Ryan Brown, an individual licensed real estate agent with RE/MAX Premier Properties in Louisville, KY ("we," "us," or "our"), collects, uses, and protects information you share with us through ryanbrownrealestate.com (the "Site") and related communications, including text messaging.

Information We Collect

When you fill out a form on the Site — including quick-lead forms, contact forms, or home value requests — we collect the information you provide, which may include your name, phone number, email address, property address, and any message or details about what you're looking for. We also collect standard analytics data (such as pages visited and general location) through tools like Google Analytics, Google Ads, and the Meta Pixel.

How We Use Your Information

We use the information you provide to respond to your inquiry, follow up about buying, selling, or investing in real estate, schedule calls or showings, and provide the service you requested. We do not sell your personal information to third parties.

Text Messaging (SMS) Communications

We send text messages only if you opt in, either by checking the optional, unchecked text-message box on a form on this Site or by texting START to (502) 414-8370 (see our Text Updates page). Submitting a form without checking that box does not sign you up for texts. Once you opt in, you may receive texts from Ryan Brown Real Estate related to your inquiry, including replies to your questions, showing or rental-tour scheduling and confirmations, saved-search listing alerts if you choose text alerts, and follow-ups about buying, selling, renting, or investing in Louisville-area real estate. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. See our SMS Terms.

  • Message frequency varies based on your conversation with Ryan.
  • Message and data rates may apply.
  • Text HELP for assistance or reply with any question.
  • Text STOP at any time to opt out of future text messages.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Consent to receive text messages is not a condition of purchasing any goods or services.

Cookies and Analytics

The Site uses cookies and similar technologies, including Google Analytics, Google Ads conversion tracking, and the Meta Pixel (Facebook and Instagram), to understand how visitors use the Site, measure advertising performance, and show relevant ads to people who have visited the Site. The Meta Pixel records page visits and form-completion events; it does not receive the contents of the forms you fill out. You can control cookies through your browser settings, and you can manage how Meta uses this data through your Facebook ad preferences.

Third-Party Services

Form submissions are processed through Web3Forms, a third-party form-delivery service, solely to route your message to Ryan Brown. We may also reference or link to third-party services such as Zillow, Google Business Profile, and RE/MAX corporate resources. Those third parties have their own privacy practices, which we don't control.

Data Retention and Security

We retain the information you submit for as long as reasonably necessary to respond to your inquiry and maintain accurate business records, and we take reasonable measures to protect it from unauthorized access.

Your Choices

You can ask us to stop contacting you at any time — by texting STOP, replying to any email, or contacting us using the information below. You can also ask what information we have about you or request that it be deleted, subject to any recordkeeping obligations we have as a licensed real estate professional.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about this Privacy Policy? Reach out to Ryan directly: